Privacy Policy

Privacy Policy

At Kreain.shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

• Order Information: Products purchased, order history, and transaction details.

• Technical Information: IP address, browser type, device information, and browsing behavior on our website.

• Communication Data: Any correspondence with our customer support team, including emails or chat messages.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.

• To communicate with you about your order, account, or inquiries.

• To improve our website, products, and services based on your feedback and browsing behavior.

• To send you promotional offers, newsletters, and updates (if you have opted in).

• To comply with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers in the following circumstances:

• Payment Processors: To securely process your payments.

• Shipping Carriers: To deliver your orders to the correct address.

• Marketing Platforms: To send you promotional materials (if you have opted in).

• Legal Authorities: If required by law or to protect our rights and property.

4. Data Security

We take the security of your information seriously and implement industry-standard measures to protect it. These include:

• Encryption of sensitive data during transmission (e.g., payment details).

• Secure storage of your information on protected servers.

• Regular monitoring of our systems for potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Update or correct any inaccurate information.

• Deletion: Request the deletion of your data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us at [support@kreain.shop].

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Kreain.shop is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@kreain.shop

Thank you for trusting Kreain.shop with your personal information. We are dedicated to maintaining your privacy and providing a safe and enjoyable shopping experience.

— The Kreain Team